Solved: Uninstall Trend Micro OfficeScan Server Without Password
UPDATE: Ironically, as I was writing this article I searched a little more and found this utility directly from Trend Micro that seems to do the same thing without the effort! http://esupport.trendmicro.com/solution/en-us/1098239.aspx
A few weeks ago, I wrote an article on how to uninstall the Trend Micro OfficeScan client without a password. Later on in the same project I was working on, I found that I needed to remove the OfficeScan server as well, but just as I suspected, it required a password.
The process is VERY similar to the client password change option. To start:
- Open the file located at C:\Program Files\Trend Micro\OfficeScan\PCCSRV\Private\AuthorStore\trendauthdef.xml
- Note, the path may be slightly different depending on where you installed the software. In any case, you can probably access the path just by exploring to \\localhost\PCCSRV
- Find the Root password section and replace the Pwd section with Pwd=”!CRYPT!5234E559C0E2086E72FDC6793DE92D6CA2B50662C65503EBF96643A3C20291FC8D472CEAD02C41EDDEB40332A3C”
- This should now allow you to remove OfficeScan Server with a password of 1 (you may need to restart the server or at least the Trend Micro OfficeScan services).
With this last step I was finally able to remove Trend Micro OfficeScan completely from the environment.